Privacy policy

Who we can share your information with

We may share your information with third parties, such as:

• Third parties that help us to carry out the service (like a software-as-a-service provider for customer support messaging services)

• Third parties who you have chosen to carry out services for you (for example, lawyers)

• Cloud-storage providers (for example, to securely back up your data)

• Third parties that help us to enhance the safety and security of the service (like a third-party data security auditor)

• Third parties that do other work that we could otherwise do internally (like a marketing contractor)

• Third party advertising partners such as Google and Facebook, with whom we may share information we collect about your use of our website and your interaction with our advertisements on other websites . We use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here and you can opt-out of Google Analytics here. You can opt out of targeted advertising by changing your Facebook and Google settings.

• Where required by law including by local and international regulators

• Our consultants, lawyers, accountants, insurers, and professional advisors.

By using our services and otherwise providing us with your information, you authorise such disclosure.

• We may share your information if we sell to, or merge some or all of our business or assets with, another company.

• We can also use and share your information in other ways if you give your consent.

• We can use and share information that does not identify you for any purpose.

A note on cookies and similar tech

Cookies and other similar technology are used to remember your browser or device during and between website or app visits. Our service may include cookies and other tech with a similar purpose. We can use this technology to do things, such as remember your preferences and settings, improve security, analyse traffic and trends, and measure the effectiveness and popularity of features or marketing.

This technology is linked to your browser or device and usually it doesn’t identify you. The sort of information collected includes your device type, date and time of use, referring website, IP address, and advertising identifiers. We may link this information to other information we collect about you.

We may allow others to provide analytics, to send messages and ads for us, and to track and report on performance. These entities may use cookies and other similar tech to identify your browser or device when you use our service, as well as when you visit other online sites and services.

Retaining and deleting your information

We may keep your information:

• For as long as you have an account

• For a minimum of seven years (after your Account is closed) to comply with regulatory, tax, insurance, and other requirements;

• For as long as we believe necessary for the purposes set out in this Privacy Policy; or

• For an indefinite time if we believe necessary, for example for fraud prevention, safety, and security.

We’re committed to keeping your information safe and secure

We continuously implement and update security measures to help protect your information. However, despite all of our measures, like most other providers we can’t guarantee the security of the transmission or storage of your information.

Your rights regarding your information
You may:

• Withdraw any consents you have given us to handle your information

• Request access to your information (we may charge a fee for access, but typically wouldn’t)

• Request that we correct information that is inaccurate or out of date by contacting us through Conductor (which is easiest done inside Conductor).

Where you request correction of your information, we will take reasonable steps, consistent with our obligations under the Privacy Act, to correct or update that information.

If at any time you no longer wish to receive any additional marketing emails, you can notify us by using the unsubscribe function in any electronic marketing communications sent from us or our business partners.

Third-party links

Our service may contain links to third-party websites (including those of service providers like lawyers). Our terms don't apply to any third parties you interact with, including via their websites. We take no responsibility for the content, operation, or privacy practices of third parties or their websites.